We are seeking someone who has excellent desktop support experience who is accustomed to supporting all levels of personnel including senior management. Someone who presents well and has excellent interpersonal skills is ideal. You should be a motivated individual that is self-directed, energetic and driven to meet the needs of the end user. Light networking and managing small projects is a plus, but not required. If you enjoy supporting users and solving IT problems, then you will thrive in this role. 

 

This is a full time position with an excellent compensation and benefits package (insurance, vacation, 401K, etc.).

 

Responsibilities:

• Supporting, diagnosing, troubleshooting desktops, software and networking issues on PCs and related equipment

• Windows Desktop Operating Systems

• Enterprise Antivirus Software 

• Active Directory 

• MS Exchange / Office 365

• Printer Administration

• Windows Servers (a plus but not required)

• Basic / light networking support, including switches and routers

• Basic / light firewall administration

• Basic Phone support

 

Other requirements:

• Excellent people skills 

• Good follow-through, makes sure tasks get done

• Very organized with an ability to prioritize their work

• Willingness and ability to learn new skills and technical information